No Sound

Problem: I am able to watch INTIME video but without sound

Platform: MAC

Solution 1

Step 1. Change the volume setting of the RealPlayer using the volume button in the lower-left corner
            of the video screen. Try to play the video again.

Step 2. If this doesn't solve the problem, change the volume setting:

• Click on the Apple menu in the upper left corner of your Macintosh's screen. 
• Go to the Control Panels folder.
• Select the Sound control panel.
• Adjust volume level or make sure that Mute checkbox is not selected.

Step 3. Try to play the video again.

What to do if these solutions do not help

If you continue to have problems after trying these solutions, please contact INTIME Technical Support for further assistance. Please note in your email that you have tried all the relevant solutions on this page:  intimetech@uni.edu